Sunday, November 28, 2010

Broadband Incident Report : : PINXTON ADSL 101, RIPLEY ADSL 1 & 101, AMBERGATE ADSL 101 : LOSS OF SERVICE : Reference 33325 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33325   Issue : FINAL  
  Detected Date: 28/11/2010   Detected Time: 09:53  
  Start Date: 28/11/2010   Start Time: 09:50  
  Actual Clear Date: 28/11/2010   Actual Clear Time: 16:00  
     
  Incident Headline: : PINXTON ADSL 101, RIPLEY ADSL 1 & 101, AMBERGATE ADSL 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Fibre respliced

This issue may have been due to
a Fibre Fault

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01773
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/11/2010 17:10

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