Broadband Incident Report : SCAMPTON MUX 001 & MSAN 301 : LOSS OF SERVICE : Reference 33509 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	33509		Issue :	FINAL
	Detected Date:	30/11/2010		Detected Time:	13:16
	Start Date:	30/11/2010		Start Time:	13:15
	Actual Clear Date:	03/12/2010		Actual Clear Time:	11:40
	Incident Headline:	SCAMPTON MUX 001 & MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01522

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/12/2010 12:05