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| BT Wholesale - Broadband Incident Report | |||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||
| BT Incident Reference: | 218 | Issue : | FINAL | ||||
| Detected Date: | 05/01/2011 | Detected Time: | 01:03 | ||||
| Start Date: | 05/01/2011 | Start Time: | 01:03 | ||||
| Actual Clear Date: | 05/01/2011 | Actual Clear Time: | 10:10 | ||||
| Incident Headline: | EMSWORTH MUX 001 AND 301 : DEGRADED SERVICE | ||||||
| Incident Details: | Some of your Broadband End Users may have experiencied a loss of Broadband Service. | ||||||
| Progress Details: | Service has been restored by completing a Card Change. This issue may have been due to an Equipment Failure. ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/01/2011 10:26
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