Wednesday, January 5, 2011

Broadband Incident Report : EMSWORTH MUX 001 AND 301 : DEGRADED SERVICE : Reference 218 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 218   Issue : FINAL  
  Detected Date: 05/01/2011   Detected Time: 01:03  
  Start Date: 05/01/2011   Start Time: 01:03  
  Actual Clear Date: 05/01/2011   Actual Clear Time: 10:10  
     
  Incident Headline: EMSWORTH MUX 001 AND 301 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Change.

This issue may have been due to an Equipment Failure.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01243
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/01/2011 10:26

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