Broadband Incident Report : : ERX14 KINGSTON : LOSS OF SERVICE : Reference 625 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	625		Issue :	FINAL
	Detected Date:	08/01/2011		Detected Time:	09:30
	Start Date:	07/01/2011		Start Time:	22:54
	Actual Clear Date:	08/01/2011		Actual Clear Time:	10:00
	Incident Headline:	: ERX14 KINGSTON : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored after power restored which was due to a Power Failure Please note clear time is 10.00 - 08/01/11 and not as originally stated at 10.00 09/01/11 Thank you ---------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 08/01/2011 12:30