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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 644 | Issue : | 1 | ||||
Detected Date: | 08/01/2011 | Detected Time: | 16:00 | ||||
Start Date: | 08/01/2011 | Start Time: | 16:00 | ||||
Anticipated Clear Date: | 08/01/2011 | Anticipated Clear Time: | 19:30 | ||||
Incident Headline: | : NORMANTON MUX 101 : LOSS OF SERVICE | ||||||
Incident Details: | At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: ----------------------------------- An Engineer has been tasked to site due to service failing again. ----------------------------------- Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 08/01/2011 18:22
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