Saturday, January 8, 2011

Broadband Incident Report : : NORMANTON MUX 101 : LOSS OF SERVICE : Reference 644 : Issue 1 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 644   Issue : 1  
  Detected Date: 08/01/2011   Detected Time: 16:00  
  Start Date: 08/01/2011   Start Time: 16:00  
  Anticipated Clear Date: 08/01/2011   Anticipated Clear Time: 19:30  
     
  Incident Headline: : NORMANTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
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An Engineer has been tasked to site due to service failing again.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01924
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 08/01/2011 18:22

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