Tuesday, January 4, 2011

Broadband Incident Report : : SHERBORNE MUX 101 : DEGRADED SERVICE : Reference 158 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 158   Issue : FINAL  
  Detected Date: 04/01/2011   Detected Time: 12:42  
  Start Date: 04/01/2011   Start Time: 12:42  
  Actual Clear Date: 04/01/2011   Actual Clear Time: 14:30  
     
  Incident Headline: : SHERBORNE MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a restart

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01935
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/01/2011 14:54

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