Broadband Incident Report : : SHERBORNE MUX 101 : DEGRADED SERVICE : Reference 158 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	158		Issue :	2
	Detected Date:	04/01/2011		Detected Time:	12:42
	Start Date:	04/01/2011		Start Time:	12:42
	Anticipated Clear Date:	04/01/2011		Anticipated Clear Time:	15:19
	Incident Headline:	: SHERBORNE MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01935

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System Time Stamp: 04/01/2011 14:21