Sunday, January 2, 2011

Broadband Incident Report : OUNDLE MUX 101 : LOSS OF SERVICE : Reference 35 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 35   Issue : FINAL  
  Detected Date: 02/01/2011   Detected Time: 00:01  
  Start Date: 01/01/2011   Start Time: 23:55  
  Actual Clear Date: 02/01/2011   Actual Clear Time: 02:32  
     
  Incident Headline: OUNDLE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a power cycle. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01832
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/01/2011 02:59

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