Broadband Incident Report : : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE : Reference 37222 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37222		Issue :	1
	Detected Date:	17/10/2012		Detected Time:	18:45
	Start Date:	17/10/2012		Start Time:	18:45
	Anticipated Clear Date:	17/10/2012		Anticipated Clear Time:	20:45
	Next Update Date:	17/10/2012		Next Update Time:	20:00
	Incident Headline:	: BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Fault diagnosis is ongoing.
	Dialling Codes Affected:	01162 012155 012156 01239 01242 01269 01271 01299 01327 01348 01386 01452 01453 01476 01487 01495 01497 01509 01529 01543 01544 01550 01568 01594 01600 01623 01633 01639 01646 01656 01684 01685 01743 01789 01792 01827 01834 01873 01886 01902 01905 01926 01939 01952 0247650 0247660 0247661 0247662 0292025 0292033 0292040 0292045 0292046 0292047 0292048 0292049 0292063 0292132 LLCM0 LLSM0 0292132

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.