Broadband Incident Report : : HEREFORD - BIRMINGHAM : PARTIAL LOSS OF SERVICE : Reference 37218 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37218		Issue :	FINAL
	Detected Date:	17/10/2012		Detected Time:	17:47
	Start Date:	17/10/2012		Start Time:	17:47
	Actual Clear Date:	17/10/2012		Actual Clear Time:	19:48
	Incident Headline:	: HEREFORD - BIRMINGHAM : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service restored at 19.48 after a card was changed at Birmingham. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01242 01271 01386 01497 01543 01544 01568 01570 01623 01785 01789 01827 01902 01905 01926 0247660 0247661 0247662
	Duration:	0 days 02 hours 01 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.