Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL DEGRADED SERVICE : Reference 37436 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37436		Issue :	2
	Detected Date:	19/10/2012		Detected Time:	16:12
	Start Date:	19/10/2012		Start Time:	16:12
	Anticipated Clear Date:	19/10/2012		Anticipated Clear Time:	19:30
	Next Update Date:	19/10/2012		Next Update Time:	19:30
	Incident Headline:	: EDINBURGH NODE 12227 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	An engineer has been tasked to site. Estimated time of arrival 18:20.
	Dialling Codes Affected:	013122 013126 013133 013146 013162 013165 01501 01506 01875 LLES0 01501 01506 01875

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.