Wednesday, October 17, 2012

Broadband Incident Report : : HEREFORD - BIRMINGHAM : LOSS OF SERVICE : Reference 37218 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37218   Issue : 2  
  Detected Date: 17/10/2012   Detected Time: 17:47  
  Start Date: 17/10/2012   Start Time: 17:47  
  Anticipated Clear Date: 17/10/2012   Anticipated Clear Time: 21:46  
  Next Update Date: 17/10/2012   Next Update Time: 19:30  
     
  Incident Headline: : HEREFORD - BIRMINGHAM : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
0116201242012710138601497
0154301544015680157001623
0178501789018270190201905
01926024766002476610247662
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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