MBORC for repair lifted in 4 areas

	MBORC
	Urgent Briefing. MBORC
	Dear Customer, MBORC for repair lifted in 4 areas This briefing is to inform you that MBORC for repair has been lifted in 4 areas. _________________________________________________________________________________________ MBORC We are committed to keeping MBORC declarations in place for as short a period as possible. In parallel with our supplier, we are pleased to announce the lifting of MBORC in the following areas from 16:00 on Friday 19 October 2012. Birmingham & Black Country Derby & Nottingham North Manchester South Manchester We continue to review the MBORC for repair status in the10 remaining areas. Central Scotland Durham & Tees Valley Leicester NE Scotland Northampton Northumberland and Wearside North Wales SE Scotland Southampton Stoke & Chester Our supplier is monitoring the areas closely where MBORC remains in place and we will provide further updates as and when the situation changes. IMPACT During the MBORC, our service management centre will be very busy, and you may experience delays in getting a response from us. If you are able to avoid the need to contact us during this period, this will enable us to focus on progressing cases where we can. We will ensure you and your teams are updated via the online portals and regular communications channels as soon as we have more information. If you have any concerns, please talk to your Client Manager. Regards, Angus Flett Managing Director, BT Wholesale Customer Service & Service Operations <SPAN lang=EN style='FONT-SIZE: 7pt; COLOR: #404040; FONT-FAMILY: ' mso-fareast-language: New Arial','sans-serif'; EN-GB; mso-fareast-font-family: EN' mso-ansi-language: Roman'; 'Times>LEGAL NOTICE <SPAN lang=EN style='FONT-SIZE: 7pt; COLOR: #404040; FONT-FAMILY: ' mso-fareast-language: New Arial','sans-serif'; EN-GB; mso-fareast-font-family: EN' mso-ansi-language: Roman'; 'Times>The information contained in this briefing is confidential information as per your terms and conditions with BT. Please do not forward, republish or permit unauthorised access. The content is accurate at the time of writing and is subject to change.
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