Wednesday, October 17, 2012

Broadband Incident Report : : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE : Reference 37225 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37225   Issue : FINAL  
  Detected Date: 17/10/2012   Detected Time: 19:45  
  Start Date: 17/10/2012   Start Time: 19:45  
  Actual Clear Date: 17/10/2012   Actual Clear Time: 19:48  
     
  Incident Headline: : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 19.48; by completing: a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
011620121550121560123901242
0126901271012990132701348
0138601452014530147601487
0149501497015090152901543
0154401550015680159401600
0162301633016390164601656
0168401685017430178901792
0182701834018730188601902
019050192601939019520247650
02476600247661024766202920250292033
02920400292045029204602920470292048
029204902920630292132LLCM0LLSM0
0292132
 
  Duration: 0 days 00 hours 03 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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