Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 8369 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	8369		Issue :	1
	Detected Date:	12/02/2013		Detected Time:	16:54
	Start Date:	12/02/2013		Start Time:	16:42
	Anticipated Clear Date:	12/02/2013		Anticipated Clear Time:	18:42
	Next Update Date:	12/02/2013		Next Update Time:	17:54
	Incident Headline:	: EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Completing initial diagnostics. Root cause not yet known. Estimated time of restoration not yet known.
	Dialling Codes Affected:	01189 01224 01226 01228 01261 01273 01277 01294 01298 01309 013122 013144 013145 013146 013147 013153 013162 013166 01324 01362 01382 01383 014135 014142 014163 014176 014177 014189 01428 01434 01463 01480 01501 01506 01540 01555 01561 01579 01592 01652 01665 01667 01670 01697 01721 01738 01768 01786 01827 01848 01900 01904 019128 019149 01925 01953 01963 01968 0289023 0289024

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.