Tuesday, February 12, 2013

Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 8369 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 8369   Issue : FINAL  
  Detected Date: 12/02/2013   Detected Time: 16:54  
  Start Date: 12/02/2013   Start Time: 16:42  
  Actual Clear Date: 12/02/2013   Actual Clear Time: 17:06  
     
  Incident Headline: : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 17:06 after a remote reset was performed. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0118901224012260122801261
0127301277012940129801309
013122013144013145013146013147
0131530131620131660132401362
0138201383014135014142014163
0141760141770141890142801434
0146301480015010150601540
0155501561015790159201652
0166501667016700169701721
0173801768017860182701848
019000190401912801914901925
01953019630196802890230289024
 
  Duration: 0 days 00 hours 24 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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