Tuesday, February 12, 2013

Broadband Incident Report : : MILTON KEYNES 3 EDGE SWITCH ROUTER 1 : LOSS OF SERVICE : Reference 8172 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 8172   Issue : FINAL  
  Detected Date: 12/02/2013   Detected Time: 04:46  
  Start Date: 12/02/2013   Start Time: 04:46  
  Actual Clear Date: 12/02/2013   Actual Clear Time: 04:48  
     
  Incident Headline: : MILTON KEYNES 3 EDGE SWITCH ROUTER 1 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
Please note that this is an initial/final notification for a 2-minute outage.

 
  Closure Details: Loss of internet services to 10162 broadband end-users. Service was restored at 04:48 when power was restored to the equipment. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0116201205012230123401283
0128401295013080132701332
0135301354013660138001438
0144001442014580146201480
0148501489015250153001536
0155301582016040162301638
0173301754017630176701775
0178001799018320186501869
0190801929019330194501954
01945
 
  Duration: 0 days 00 hours 02 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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