Friday, February 15, 2013

Broadband Incident Report : : KINGSTON EDGE SWITCH ROUTER 5 : LOSS OF SERVICE : Reference 9079 : Issue INITIAL/FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9079   Issue : INITIAL/FINAL  
  Detected Date: 15/02/2013   Detected Time: 20:38  
  Start Date: 15/02/2013   Start Time: 20:36  
  Actual Clear Date: 15/02/2013   Actual Clear Time: 20:37  
     
  Incident Headline: : KINGSTON EDGE SWITCH ROUTER 5 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service automatically restored at 20:37. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117301179012020122501233
0123701252012560127601293
0129501305013230132901344
0136401367014030140401428
0144201444014740148301489
0149101494015900163501666
0175201823018440186501869
0187201884019030192901962
02070550207473020747402074760207511
02075400208623020867102086740208678
02086830238036023804202380660238067
0238081023808402380860238087
 
  Duration: 0 days 00 hours 01 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: