Saturday, February 16, 2013

Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 9096 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9096   Issue : FINAL  
  Detected Date: 16/02/2013   Detected Time: 05:04  
  Start Date: 16/02/2013   Start Time: 05:04  
  Actual Clear Date: 16/02/2013   Actual Clear Time: 05:15  
     
  Incident Headline: : READING NODE 05211 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 05:15 by completing a remote reset of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117901202012080120901225
0124301249012560126401271
0130501326013630139501409
0142501454014600148801548
0156601635016720172501726
0174701752017610176901793
0180301822018370186501934
01935019620196301865
 
  Duration: 0 days 00 hours 11 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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