Broadband Incident Report : : BELCOO MUX 101 : DEGRADED SERVICE (CI) : Reference 17809 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17809		Issue :	FINAL
	Detected Date:	20/05/2014		Detected Time:	19:08
	Start Date:	20/05/2014		Start Time:	19:03
	Actual Clear Date:	20/05/2014		Actual Clear Time:	19:16
	Incident Headline:	: BELCOO MUX 101 : DEGRADED SERVICE (CI)
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 19:16 after a remote reset was performed. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0286638
	Duration:	0 days 00 hours 13 minutes

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