Broadband Incident Report : : MILTON KEYNES ERX10 : LOSS OF SERVICE : Reference 48488 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	48488		Issue :	FINAL
	Detected Date:	12/12/2014		Detected Time:	20:21
	Start Date:	12/12/2014		Start Time:	20:19
	Actual Clear Date:	12/12/2014		Actual Clear Time:	22:33
	Incident Headline:	: MILTON KEYNES ERX10 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service automatically restored at 22:33. 2 rectifiers were then replaced without further impacting customer service. A monitoring period to ensure stability has been completed. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01223 01234 01275 01327 01335 01353 01400 01438 01442 01460 01462 01491 01509 01525 01536 01548 01572 01604 01628 01664 01733 01736 01767 01773 01775 01780 01842 01908 01933 01993 0238067
	Duration:	0 days 02 hours 14 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.