Broadband Incident Report : : NORTH WEST SCOTLAND MULTIPLE MUXES : LOSS OF SERVICE : Reference 48178 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	48178		Issue :	4
	Detected Date:	11/12/2014		Detected Time:	09:12
	Start Date:	11/12/2014		Start Time:	09:12
	Anticipated Clear Date:	11/12/2014		Anticipated Clear Time:	13:00
	Next Update Date:	11/12/2014		Next Update Time:	12:30
	Incident Headline:	: NORTH WEST SCOTLAND MULTIPLE MUXES : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Please note the change of headline. The local power company have confirmed that this failure is due to a power outage. Estimated time of restoration is currently 12:00. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01470 01471 01478 01520 01599 01851 01870 01871 01878 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.