Broadband Incident Report : ADSL : MULTIPLE MUX NORTH SCOTLAND : LOSS OF SERVICE : Reference 21901 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21901		Issue :	FINAL
	Detected Date:	27/05/2015		Detected Time:	13:00
	Start Date:	27/05/2015		Start Time:	12:58
	Actual Clear Date:	27/05/2015		Actual Clear Time:	15:25
	Incident Headline:	ADSL : MULTIPLE MUX NORTH SCOTLAND : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a loss of service.
	Closure Details:	Service fully restored at 15:22 following a hardware change on the Transmission Network Element at Culter. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01330
	Duration:	0 days 02 hours 27 minutes

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