Broadband Incident Report : ADSL : MULTIPLE MUXES IN SCOTLAND : LOSS OF SERVICE : Reference 22164 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22164		Issue :	FINAL
	Detected Date:	29/05/2015		Detected Time:	00:20
	Start Date:	29/05/2015		Start Time:	00:20
	Actual Clear Date:	29/05/2015		Actual Clear Time:	02:46
	Incident Headline:	ADSL : MULTIPLE MUXES IN SCOTLAND : LOSS OF SERVICE
	Incident Details:	Loss of internet services for 5518 Broadband customers.
	Closure Details:	Customer service was restored at 02:48 following a hardware change on the SDH platform at Inverness. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01309 01340 01343 01349 01470 01471 01478 01520 01599 01652 01667 01832 01833 01870 01878 01971 01972 To Fo
	Duration:	0 days 02 hours 26 minutes

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