Friday, January 18, 2008

Broadband Incident Report : : EDINBURGH DEAN MUX 102 : LOSS OF SERVICE : Reference 1353 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1353   Issue : FINAL  
  Detected Date: 18/01/2008   Detected Time: 10:58  
  Start Date: 18/01/2008   Start Time: 10:58  
  Actual Clear Date: 18/01/2008   Actual Clear Time: 11:03  
     
  Incident Headline: : EDINBURGH DEAN MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service restored whilst localising.


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
013131013133013134013146013147
013153013162013134013146
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/01/2008 11:14

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