Broadband Incident Report : : ONGAR MUX 101: DEGRADED SERVICE. : Reference 1060 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1060		Issue :	FINAL
	Detected Date:	15/01/2008		Detected Time:	03:43
	Start Date:	15/01/2008		Start Time:	03:42
	Actual Clear Date:	15/01/2008		Actual Clear Time:	05:35
	Incident Headline:	: ONGAR MUX 101: DEGRADED SERVICE.
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a fibre clean This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01277

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System Time Stamp: 15/01/2008 06:15