Broadband Incident Report : ONGAR MUX 101 : LOSS OF SERVICE : Reference 915 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	915		Issue :	FINAL
	Detected Date:	12/01/2008		Detected Time:	23:20
	Start Date:	12/01/2008		Start Time:	23:00
	Actual Clear Date:	13/01/2008		Actual Clear Time:	03:30
	Incident Headline:	ONGAR MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01277

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System Time Stamp: 13/01/2008 03:48