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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 935 | Issue : | 1 | |||
Detected Date: | 13/01/2008 | Detected Time: | 09:10 | |||
Start Date: | 13/01/2008 | Start Time: | 09:08 | |||
Anticipated Clear Date: | 13/01/2008 | Anticipated Clear Time: | 09:09 | |||
Incident Headline: | : SKYMARKETHG1 ILFORD: COLDSTART | |||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | |||||
Progress Details: | Service has been restored by completing a Reboot of Software This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused. | |||||
Dialling Codes Affected: | | |||||
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System Time Stamp: 13/01/2008 09:25
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