Broadband Incident Report : : SKYMARKETHG1 ILFORD: COLDSTART : Reference 935 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	935		Issue :	1
	Detected Date:	13/01/2008		Detected Time:	09:10
	Start Date:	13/01/2008		Start Time:	09:08
	Anticipated Clear Date:	13/01/2008		Anticipated Clear Time:	09:09
	Incident Headline:	: SKYMARKETHG1 ILFORD: COLDSTART
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Reboot of Software This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 13/01/2008 09:25