Broadband Incident Report : : READING SOUTH MUX 101 : LOSS OF SERVICE : Reference 1097 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1097		Issue :	1
	Detected Date:	15/01/2008		Detected Time:	12:25
	Start Date:	15/01/2008		Start Time:	12:22
	Anticipated Clear Date:	15/01/2008		Anticipated Clear Time:	14:22
	Incident Headline:	: READING SOUTH MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Loss of Comms being seen again. Engineer is on site with spare SANT-F card and co-oping with the BOU. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01183 01189

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System Time Stamp: 15/01/2008 12:44