Tuesday, January 15, 2008

Broadband Incident Report : : READING SOUTH MUX 101 : LOSS OF SERVICE : Reference 1089 : Issue 1 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1089   Issue : 1  
  Detected Date: 15/01/2008   Detected Time: 11:19  
  Start Date: 15/01/2008   Start Time: 11:19  
  Anticipated Clear Date: 15/01/2008   Anticipated Clear Time: 13:19  
     
  Incident Headline: : READING SOUTH MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update: Engineer en-route.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
0118301189
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/01/2008 12:01

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