Thursday, January 17, 2008

Broadband Incident Report : : KNUTSFORD MUX 101 : LOSS OF SERVICE : Reference 1228 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1228   Issue : FINAL  
  Detected Date: 17/01/2008   Detected Time: 01:03  
  Start Date: 17/01/2008   Start Time: 01:02  
  Actual Clear Date: 17/01/2008   Actual Clear Time: 02:53  
     
  Incident Headline: : KNUTSFORD MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a


Power Cycle

This issue may have been due to

an Equipment Failure


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01565
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/01/2008 03:03

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