Monday, September 15, 2008

Broadband Incident Report : 14 MUXES IN THE EASTLEIGH AREA : LOSS OF SERVICE : Reference 22228 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22228   Issue : FINAL  
  Detected Date: 15/09/2008   Detected Time: 01:43  
  Start Date: 15/09/2008   Start Time: 01:35  
  Actual Clear Date: 15/09/2008   Actual Clear Time: 02:45  
     
  Incident Headline: 14 MUXES IN THE EASTLEIGH AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

Card Change
This issue may have been due to

an Equipment Failure


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0179401962023803102380320238034
02380360238039023804802380490238057
02380610238062023806402380650238090
023809402380640238065
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/09/2008 03:01

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