Monday, September 15, 2008

Broadband Incident Report : : HORLEY MUX 101 & NORWOOD HILL MUX 101 : LOSS OF SERVICE : Reference 22245 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22245   Issue : 4  
  Detected Date: 15/09/2008   Detected Time: 09:36  
  Start Date: 15/09/2008   Start Time: 09:35  
  Anticipated Clear Date: 15/09/2008   Anticipated Clear Time: 15:52  
     
  Incident Headline: : HORLEY MUX 101 & NORWOOD HILL MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.

 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

BT has engaged its software engineers to carry out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01293
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/09/2008 14:55

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