Broadband Incident Report : : HORLEY MUX 101 & NORWOOD HILL MUX 101 : LOSS OF SERVICE : Reference 22245 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22245		Issue :	4
	Detected Date:	15/09/2008		Detected Time:	09:36
	Start Date:	15/09/2008		Start Time:	09:35
	Anticipated Clear Date:	15/09/2008		Anticipated Clear Time:	15:52
	Incident Headline:	: HORLEY MUX 101 & NORWOOD HILL MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: BT has engaged its software engineers to carry out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01293

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System Time Stamp: 15/09/2008 14:55