Thursday, September 18, 2008

Broadband Incident Report : : 7 MUXES IN TEESIDE AREA : LOSS OF SERVICE : Reference 22530 : Issue 8 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22530   Issue : 8  
  Detected Date: 18/09/2008   Detected Time: 09:27  
  Start Date: 18/09/2008   Start Time: 06:30  
  Anticipated Clear Date: 18/09/2008   Anticipated Clear Time: 23:18  
     
  Incident Headline: : 7 MUXES IN TEESIDE AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:
A software engineer has been sent to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
013250174801833
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/09/2008 22:21

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