Friday, September 19, 2008

****SPAM:5.4**** Broadband Incident Report : : EALING ATM NODE 04002 : LOSS OF SERVICE : Reference 22587 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22587   Issue : 1  
  Detected Date: 19/09/2008   Detected Time: 06:13  
  Start Date: 19/09/2008   Start Time: 06:13  
  Anticipated Clear Date: 19/09/2008   Anticipated Clear Time: 06:14  
     
  Incident Headline: : EALING ATM NODE 04002 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].






 
  Progress Details: Service has been restored by completing a Card Reset

This issue may have been due to a Hardware Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0147301491014940150201553
0172701753018950192301933
02030550203073020311002031180203155
02031840203205020321902032490203275
02072550207323020734902073510207352
02073760207436020744902074620207483
02075650207580020758602076310207636
02076370207722020775102077950207813
02078230208222020824102082480208354
02084000208538020856602085760208607
02087230208735020874002087420208743
02087440208746020874702087490208752
02087620208810020881102088340208891
02088920208896020893202089870208991
02089920208993020899402089950208996
02089970208998LLLN0LLSM0To Fo
02089970208998
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 19/09/2008 06:32

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