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| BT Wholesale - Broadband Incident Report | |||||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||||
| BT Incident Reference: | 22530 | Issue : | FINAL | ||||||
| Detected Date: | 18/09/2008 | Detected Time: | 09:27 | ||||||
| Start Date: | 18/09/2008 | Start Time: | 06:30 | ||||||
| Actual Clear Date: | 18/09/2008 | Actual Clear Time: | 21:50 | ||||||
| Incident Headline: | 7 MUXES IN TEESIDE AREA : LOSS OF SERVICE | ||||||||
| Incident Details: | Some of your Broadband End Users may have experienced slow throughput. | ||||||||
| Progress Details: | Service has been restored by completing a Configuration This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused. | ||||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/09/2008 23:18
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