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| BT Wholesale - Broadband Incident Report | |||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||
| BT Incident Reference: | 22426 | Issue : | FINAL | ||||
| Detected Date: | 17/09/2008 | Detected Time: | 08:01 | ||||
| Start Date: | 17/09/2008 | Start Time: | 07:54 | ||||
| Actual Clear Date: | 17/09/2008 | Actual Clear Time: | 08:30 | ||||
| Incident Headline: | : HARLOW MUX 1 : INTERMITTENT LOSS OF SERVICE | ||||||
| Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
| Progress Details: | Service has auto restored BT regrets any inconvenience this may have caused. | ||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/09/2008 09:40
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