Broadband Incident Report : ERX1 AT ILFORD3 : LOSS OF RESILIENCE : Reference 22557 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22557		Issue :	FINAL
	Detected Date:	18/09/2008		Detected Time:	14:50
	Start Date:	18/09/2008		Start Time:	14:50
	Actual Clear Date:	20/09/2008		Actual Clear Time:	02:19
	Incident Headline:	ERX1 AT ILFORD3 : LOSS OF RESILIENCE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/09/2008 02:38