Wednesday, December 31, 2008

Broadband Incident Report : : 4 MUXES IN THE EVESHAM AREA : DEGRADED SERVICE : Reference 31201 : Issue 8 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31201   Issue : 8  
  Detected Date: 31/12/2008   Detected Time: 12:41  
  Start Date: 31/12/2008   Start Time: 12:40  
  Anticipated Clear Date: 31/12/2008   Anticipated Clear Time: 18:00  
     
  Incident Headline: : 4 MUXES IN THE EVESHAM AREA : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.
An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
013860152701789
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 31/12/2008 16:54

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