Monday, December 29, 2008

Broadband Incident Report : WIVENHOE MUX 101 : LOSS OF SERVICE : Reference 31058 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31058   Issue : 2  
  Detected Date: 29/12/2008   Detected Time: 11:15  
  Start Date: 29/12/2008   Start Time: 11:14  
  Anticipated Clear Date: 29/12/2008   Anticipated Clear Time: 13:14  
     
  Incident Headline: WIVENHOE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01206
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/12/2008 11:51

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