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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 31083 | Issue : | FINAL | |||
Detected Date: | 29/12/2008 | Detected Time: | 22:29 | |||
Start Date: | 29/12/2008 | Start Time: | 22:27 | |||
Actual Clear Date: | 29/12/2008 | Actual Clear Time: | 23:35 | |||
Incident Headline: | : NC HOMEGATEWAY 4 : INTERMITTENT LOSS OF SERVICE | |||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||
Progress Details: | Service has been restored by completing a Card Reseat an Equipment Failure BT regrets any inconvenience this may have caused. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/12/2008 23:50
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