Broadband Incident Report : WIVENHOE MUX 101 : LOSS OF SERVICE : Reference 31058 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31058		Issue :	FINAL
	Detected Date:	29/12/2008		Detected Time:	11:15
	Start Date:	29/12/2008		Start Time:	11:14
	Actual Clear Date:	29/12/2008		Actual Clear Time:	13:15
	Incident Headline:	WIVENHOE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01206

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System Time Stamp: 29/12/2008 13:25