Tuesday, December 30, 2008

Broadband Incident Report : : UPTON BISHOP MUX 101: LOSS OF SERVICE : Reference 31086 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31086   Issue : FINAL  
  Detected Date: 30/12/2008   Detected Time: 00:51  
  Start Date: 30/12/2008   Start Time: 00:49  
  Actual Clear Date: 30/12/2008   Actual Clear Time: 02:41  
     
  Incident Headline: : UPTON BISHOP MUX 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Reseat

This issue may have been due to

an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01989
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/12/2008 03:05

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