Broadband Incident Report : : WADDESDON MSAN 301: LOSS OF SERVICE : Reference 31208 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31208		Issue :	FINAL
	Detected Date:	31/12/2008		Detected Time:	15:29
	Start Date:	31/12/2008		Start Time:	15:28
	Actual Clear Date:	31/12/2008		Actual Clear Time:	19:00
	Incident Headline:	: WADDESDON MSAN 301: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01296

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System Time Stamp: 31/12/2008 19:50