Broadband Incident Report : REDBACK ROUTER RB18A : LOSS OF RESILIENCE : Reference 31037 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31037		Issue :	2
	Detected Date:	29/12/2008		Detected Time:	01:55
	Start Date:	29/12/2008		Start Time:	01:53
	Anticipated Clear Date:	29/12/2008		Anticipated Clear Time:	03:53
	Incident Headline:	REDBACK ROUTER RB18A : LOSS OF RESILIENCE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/12/2008 02:17