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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||||||
BT Incident Reference: | 31046 | Issue : | FINAL | ||||||||||||||||||||||||||
Detected Date: | 29/12/2008 | Detected Time: | 06:04 | ||||||||||||||||||||||||||
Start Date: | 29/12/2008 | Start Time: | 06:02 | ||||||||||||||||||||||||||
Actual Clear Date: | 29/12/2008 | Actual Clear Time: | 06:58 | ||||||||||||||||||||||||||
Incident Headline: | CANONBURY MUX 103 AND WAPPING MUX 103 : LOSS OF SERVICE | ||||||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||||||||||||||||||||||||
Progress Details: | Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused. | ||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/12/2008 07:28
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