Saturday, December 6, 2008

Broadband Incident Report : : CHELMSFORD DSL 101 : DEGRADED SERVICE : Reference 29331 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29331   Issue : FINAL  
  Detected Date: 05/12/2008   Detected Time: 15:26  
  Start Date: 05/12/2008   Start Time: 15:23  
  Actual Clear Date: 06/12/2008   Actual Clear Time: 02:10  
     
  Incident Headline: : CHELMSFORD DSL 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
SELECT ONE OF THE OPTIONS BELOW
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Card Change

This issue may have been due to
SELECT ONE OF THE OPTIONS BELOW
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an Equipment Failure


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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01245
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/12/2008 02:23

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