Friday, December 5, 2008

Broadband Incident Report : TIRLEY MUX 101 : DEGRADED SERVICE : Reference 29308 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29308   Issue : 5  
  Detected Date: 05/12/2008   Detected Time: 09:17  
  Start Date: 05/12/2008   Start Time: 09:15  
  Anticipated Clear Date: 05/12/2008   Anticipated Clear Time: 13:45  
     
  Incident Headline: TIRLEY MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01452
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/12/2008 12:47

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