Tuesday, December 2, 2008

Broadband Incident Report : : SUTTON CHEAM MUX 101 : DEGRADED SERVICE : Reference 28995 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28995   Issue : 4  
  Detected Date: 02/12/2008   Detected Time: 07:10  
  Start Date: 02/12/2008   Start Time: 07:10  
  Anticipated Clear Date: 02/12/2008   Anticipated Clear Time: 11:30  
     
  Incident Headline: : SUTTON CHEAM MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
02031860203254020823902082410208255
02082860208287020829602083950208401
02084080208642020864302086520208661
0208715020872202087700208915
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/12/2008 09:58

No comments: