Broadband Incident Report : : SUTTON CHEAM MUX 101 : DEGRADED SERVICE : Reference 28995 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28995		Issue :	FINAL
	Detected Date:	02/12/2008		Detected Time:	07:10
	Start Date:	02/12/2008		Start Time:	07:10
	Actual Clear Date:	02/12/2008		Actual Clear Time:	14:15
	Incident Headline:	: SUTTON CHEAM MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203186 0203254 0208239 0208241 0208255 0208286 0208287 0208296 0208395 0208401 0208408 0208642 0208643 0208652 0208661 0208715 0208722 0208770 0208915

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System Time Stamp: 02/12/2008 14:25